You're Done.
Mark Has Everything He Needs.

What happens behind the scenes from here

• 1
  Mark reviews your order and your website details — he'll look at the context you've given about your business and what isn't working, then visit your website with that in mind. No template. No checklist automation. Mark personally spending time on your pages.
• 2
  He walks through your website as a first-time visitor — your homepage, About page, Services page, contact or booking page, and anything else that's relevant to how a prospect would experience your site. He's looking for the exact moments where trust stalls and people are likely to leave.
• 3
  He records your 15-minute video — screen-sharing your actual website, narrating what he finds in plain, honest English. What's working. What isn't. What he'd prioritise fixing first. And specifically whether video would make a difference — and if so, which video, on which page, doing what job.
• 4
  Your audit arrives in your inbox within 36 hours — the Loom link plus a written priority action list of the 3 to 5 things Mark would fix first in order of impact. Watch it once. Watch it again with a notepad. Then start with the top priority.
• 5
  If you have questions after watching — just reply — to the email the audit arrives in. Mark reads and responds to every reply personally. No support desk. No ticket system. No waiting days for a response.